A Lesson in Body Language

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Connson describes her research published in the Journal of Experimental Social Psychology with co-author Cameron Anderson.

Based on her PhD dissertation, this research explored the effects of the leader’s non-verbal communication on a subordinate’s willingness to speak up during a joint decision-making exercise. When the leader appeared confident, the subordinate judged the leader to be more competent. As a result, the subordinate was less likely to argue back, resulting in a poor joint decision. The findings highlight the importance of leaders looking confident – and the danger of assuming a confident leader is also competent.

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