Making Your Voice Heard is based on the hugely popular sell-out Guardian Masterclass and Connson’s experience teaching leadership and organisational behaviour at the London School of Economics and Political Science for over a decade.
Drawing on the latest research in social psychology, Connson looks at how we influence others and why we are prone to miscommunication and biases. She reveals how to overcome these barriers in order to become more influential and provides practical tips and exercises to try at home.
We can all sense that communicating through video calls is not the same as meeting in person – but how different is it, what are the challenges, and how can we overcome them? Connson answers these questions by explaining the four channels of communication and providing some practical tips for making the most of those channels of communication on video calls.