The authors discuss the steps involved in good decision making and use those steps to organize results from behavioral decision research. Framing effects, self-serving biases, and context effects are a few of the many errors and biases that are presented. The authors also discuss techniques for reducing errors. They conclude by providing examples of human cognitive strengths, while emphasizing the importance of learning from our mistakes.
We can all sense that communicating through video calls is not the same as meeting in person – but how different is it, what are the challenges, and how can we overcome them? Connson answers these questions by explaining the four channels of communication and providing some practical tips for making the most of those channels of communication on video calls.
Connson speaks at a Northbank Speakers Webinar about Power vs Influence.
Connson speaks at a Northbank Speakers Webinar about Channels of Communication.
Professorial Lecturer in Management, Psychologist, Speaker and Author of Making Your Voice Heard. Pre-order now.
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